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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Copilot Preview & Roll...
Customer experience | Sales, Customer Insights,...
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Copilot Preview & Roll-out in Customer Insights

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Posted on by Community member 7
Hi,
 
Has anyone been able to open and use the preview copilot feature in Customer Insights? Its under the 'Discovery' tab in the 'Insights' section. I keep getting this error:
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Copilot Preview & Roll-out in Customer Insights
    Hi,

    It is recommended to contact your administrator to troubleshoot according to the prerequisites for connecting to Azure Synapse Analytics.
    Secondly, contact your network administrator to troubleshoot your network environment for issues according to this official document.
    https://learn.microsoft.com/en-us/azure/synapse-analytics/troubleshoot/troubleshoot-synapse-studio-powershell
    If the previous steps don't help to resolve your issue, create a support ticket.

     
    Best Regards,
    Dengliang Li

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