You can get all information from our customer support centre. All you need to do is call us at 0811 - 6540653 (north) (toll free), 0811 - 6540653(west) (toll free), 0811- 6540653 (east) (toll free), airtel (south) (tolled) or 020 40181400 (tolled) & toll free from airtel mobile 12150.