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Default descriptions not working

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Posted on by Shaun Hawkshaw

985

Hi there,

Please advise why my default descriptions cant be seen on the following screens:

1. All vendors > Vendor > Transactions
2. Open vendor Invoices

I have set them up as below.

When I create the purchase invoice. I fill in the invoice description field. It doesnt show up.

Thanks,

Shaun

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Ludwig Reinhard Microsoft Employee on at

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Hi Shaun,

Did you post the invoice in an invoice journal?

I am asking because the default description that you selected is related to a purchase order and not to an expense invoice that you post in an invoice journal.

Best regards,

Ludwig
Shaun Hawkshaw 985 on at

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Hi Ludwig,

I created a PO, did receipt and then did an Invoice.

Thanks,

Shaun
Ludwig Reinhard Microsoft Employee on at

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Hi Shaun,

Did things work as expected with your new PO invoice or are the descriptions still missing?

Best regards,

Ludwig
Shaun Hawkshaw 985 on at

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Hi there,

Any new one I create, there are no descriptions.
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Ludwig Reinhard Microsoft Employee on at

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Hi Shaun,

Can you please try the following:

1) Instead of entering %4 in the text field enter "%4 - test text". I would like to see if the "test text" part will be shown in the description

2) Can you check that there is no issue with the language setting en-US and the language used for the vendor and your purchase order?

Best regards,

Ludwig
Shaun Hawkshaw 985 on at

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Hi there.

Can we confirm that the default descriptions is only for the voucher?

I am trying to see it in this screen and I think it doesnt show there.

Thanks,

Shaun
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Pawel_Kolosza 20 on at

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Hi Shaun,

do you have the default describtion for Purchase order - invoice, vendor with same setup as Purchase order - invoice, ledger?

On you screens it's missed. Then you should get your default invoice description in vendor transactions.

Regards,

Pawel.
FC-24090602-0 19 on at

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Hi, I am currently encountering the same issue, I set this attached parameter for one entity but not working for another entity, what might cause this issue?