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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Field Service - Work T...
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Field Service - Work Template Save error

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Posted on by Jeevan Kumar Balija 425

Hi,

I get the below error when saving the Work Template in Field Service with a template resource.

The requested record was not found or you do not have sufficient permissions to view it.

Any thoughts on why it is throwing the error?

  • Jeevan Kumar Balija Profile Picture
    Jeevan Kumar Balija 425 on at
    RE: Field Service - Work Template Save error

    sorry for the delay in responding, yes i have got access to create new ones, but it is just one record that is throwing the error.

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: Field Service - Work Template Save error

    Can you try the following URL to check whether you have access to the templates and are able to create new ones:

    https://<your URL>.dynamics.com/main.aspx?appid=<your App GUID>&cmdbar=true&newWindow=true&pagetype=entitylist&etn=msdyn_workhourtemplate

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