Hi,
As part of our project we are triggering surveys via Power Automate. Upon testing we found even if the contact(recipient of the message) has invalid email address the flow step still flags as successful execution(although no survey invite activity is created in this scenario).
This seems misleading given the steps should ideally fail in this case as the email address for the contact is invalid. Hence functional impact on the project.
Any idea why this is happening?
How is it working behind the scene? is Dynamics 365 customer voice sending the email first via the customer voice cloud service and following the sent(if successful) is it then creating survey invitation activity in Dynamics 365?
Thanks
