I have what looks like a simple scenario, yet I am unable to get it to work.
When we invoice sales orders, we want to email the invoice so some of the customers.
The rest of the customers receiving invoices by EDI so we do not need to email it to them.
I set up Payment Management for Customer Invoices
- I left the Original (default) to handle the EDI customers
- I create a node for the /email/ customers, with a filter condition, so it sends email just for customers of a certain sub-group.
Sending email only to the /email/ customers, based on the filter I created on the node works well.
HOWEVER, when I try to suspend printing on the <Default> node (since we do not need to print or send anything to the EDI customers) I get an error message that /no print management is available/, even for the /email/ customers
How can set only just SOME customers to receive emails/get a printout but for the rest of the customers I don't want to print/send anything?