AX 2009 Number Sequence problems

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We are using AX 2009 and have a number sequence for payment vouchers that is set as continuous, but every now and then it is reusing a voucher number. This seems to happen on intercompany orders. We run the clean-up every day, but the only way I have been able to fix this is to uncheck the continuous flag, run the clean-up and then recheck it. Because I have the flag set on for continuous, the clean-up does not seem to work. Is there another way to keep this from happening?

Thanks!

Melissa

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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Hi Melissa,

Do you have some customization in your environment? E.g import or create the journal lines? It might be caused by wrong use of the number sequence framework classes.

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We have 1 job that creates general ledger journal lines and 1 that creates P&Ls but neither one uses the specific number sequence that is getting duplicated.

Thanks!

Melissa

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ZvikaR 168 on at

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continuous functionality for vouchers is unstable in AX 2009. I have seen it causing problems ("duplicate number") on multiple AX installations.

How important is it for you to have the continuous feature turned on?

Usually companies turn this on a default, without having a real business need for it.

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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There is a legal requirement in many countries to have voucher numbers continuous. So this could be in this case the business need.

@Melissa: You can have a look at this post for more information how the framework should be used technical.

community.dynamics.com/.../106293.aspx.

Within this post AX should work like 'option 3'. I think you now have a similar problem like 'option 1'.

I don't know if there is a known issue or something in AX2009 on the payment vouchers. You can explore it by checking the number sequence list when the journal lines are created and not yet posted. The voucher numbers used in the journal lines should not be visible in the number sequence list.

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We turned the function off for the specific number sequence that is giving us repeated errors once we verified that we are not required to have it turned on for this voucher sequence.

Thanks for all your help!

Melissa

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