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PO # in a Sales Transaction entry when entering order to invoice

Posted on by 5

I accidently deleted a PO number when entering an order to get ready to invoice. I havent posted or saved to a new batch yet, but it wont let me put the orignal po number under the original batch number. a pop up comes up saying the po number  already

exists to the customer... 

pastedimage1664379191542v1.png

how can i put the po number back in without getting this pop up?

Thanks 

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  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 3,134 on at
    RE: PO # in a Sales Transaction entry when entering order to invoice

    It looks like you have the SOP PO Number check configured in Professional Services Tools Library.  If Security/internal processes permit it, you can temporarily configure the tool to warn about duplicate PO numbers.
    pastedimage1664466211664v1.png

    pastedimage1664466258392v2.png
    [Once you have corrected this issue, remember to reverse your changes to the PO check options!]

  • Suggested answer
    sandipdjadhav Profile Picture
    sandipdjadhav 18,265 on at
    RE: PO # in a Sales Transaction entry when entering order to invoice

    Hello Denyse,

    Goto-->Sales-->Transactions-->Edit Transaction information. It will update the PO on AR side.  If you need to update on SOP better do the table update SOP10100. CSTPONBR  field. 

    Thanks much

    Sandip

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