RCT and PO missing from Enter/Match Screen

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Posted on by MrG

Went to enter an invoice from the Enter/Match Invoices screen. Entered the vendor, selected the PO and the items to be invoiced. Once these were selected added the freight and checked the distributions and some of the distributions were missing. I wasn't sure what went wrong so closed the distribution screen and decided to delete the transaction and begin again. The PO is now not available to select and under the Purchase Order Documents screen, you can see the PO and the two receipts, but no invoice. I closed out of all windows, checked batch recovery, master posting, and the received not invoiced (accrued purchases) report. These receipts are not anywhere. Any idea how to correct this?

Thanks

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Microsoft Dynamics GP

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Dean Marty on at

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RE: RCT and PO missing from Enter/Match Screen

Thanks for using Forums.

My best guess it that the invoice got damaged and is 'stuck' in your POP Work tables ( POP10300/POP10310/POP10390 ) so it is holding on to your PO.

It could also be stuck in your POP10500 and/or POP10600 tables.

There are typically a number of tables to be reviewed, so this one might be best served with a Support Incident, as there are scripts available from Support to gather the necessary table data to be reviewed.

Thanks!