5,596
We are using Spanish localisation, and when we unapply customer entries, I end up with this error message.
Then after debugging, I end up here.
Confusing!! Anyone faced it before? Any suggestions?
*This post is locked for comments
I'm afraid this is nothing new:
Due to the Cartera functionality it's always been impossible to un-apply entries that don't have an initial document type assigned...
When you post a sales invoice in the ES version and use a Payment Method which "creates bills", it is immediately applied against a blank type CLEntry and reinserted with a Bill Type in Cartera. Therefore, the Invoice should never be pending again (impossible to un-apply) as it has been "converted" into another document type: you must work with the corresponding Bill from that moment.
Obviously MS will have put that line of code to prevent that user could mess this up, the only downside is that if a user creates a CLEntry through a Journal (perhaps a payment), but omits the document type, the entry "gets trapped" in this piece of code. You should therefore regard the Blank document type as "internally reserved".
I always insist with my customers that they make sure to assign a document type in any manual postings, precisely because of this problem.
If this is critical, I'd recommend you create a new Bill through a Journal to get a new open CLEntry.
Share
Report
All responses (
Answers (
