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Microsoft Dynamics NAV (Archived)

return items to vendor

Posted on by Microsoft Employee

Hi ,

Can you please advise how to return items to vendor in Microsoft dynamics NAV 2013 so we can get paid?  

Thanks 

Aaron

*This post is locked for comments

  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: return items to vendor

    There is a setup in Purchase & payables setup called "Return Shipment on Credit Memo"

    If you set it to yes, it will automatically create return shipment also while posting creditmemo.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: return items to vendor

    You can equally use Purchase Credit Memo, selecting "Item" in the Type field in the line.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return items to vendor

    Hi Alexander

    Can we use purchase return order?

    because we need to return the items received to the supplier.

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return items to vendor

    Thanks Alexander

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: return items to vendor

    This most probably means that you have booked the purchase and made the payment to supplier. Both transactions are applied to each other. You can either create a Credit Memo, and then when you get your payment back you will book that as a Finance Charge Memo. Then you can cancel the application of initial transactions, and apply Credit Memo to Purchase Invoice, and then apply payment to Finance Charge Memo.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: return items to vendor

    Thanks Mohana,

  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: return items to vendor

    Please use Creditmemo.

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