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Microsoft Dynamics AX (Archived)

update package deployment fails due to Service 'not starting' error

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Posted on by 10

I am trying to deploy the update KB 4015173 and it fails at step 58: Start script for service model: AOSService on machine:"  

The error is as follows:

The description for Event ID 110 from source Microsoft Dynamics 365 for Operations cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

 

If the event originated on another computer, the display information had to be saved with the event.

 

The following information was included with the event:

 

AX is shutting down due to an error.

Failed to initialize time zone defaults

Exception details:

Microsoft.Dynamics.AX.InitializationException: Failed to initialize time zone defaults

   at Microsoft.Dynamics.AX.AOS.StartupInternal(String[] Arguments)

   at Microsoft.Dynamics.AX.AOS.Startup()

   at Microsoft.Dynamics.AX.AosConfig.AzureConfig.Init()

   at Microsoft.Dynamics.AX.Batch.BatchService.OnStart(String[] args)

Any help is much appreciated.

Regards

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I have the same question (0)
  • Vincent Nguyen Profile Picture
    290 on at
    RE: update package deployment fails due to Service 'not starting' error

    I had exactly the same error while installing latest platform updates for PU15, I would expect the scripts to turn off maintenance mode prior to trying to restart the batch service :)

  • ThomasWilke Profile Picture
    762 on at
    RE: update package deployment fails due to Service 'not starting' error

    Sorry,

    that was my fault. Maintenance mode was enabled. Due to that the BatchService was not starting.

    After disabling Maintenance mode everything is working fine.

  • ThomasWilke Profile Picture
    762 on at
    RE: update package deployment fails due to Service 'not starting' error

    Hi,

    we currently get the same error on a sandbox environment. After deploying a package the BatchService is not starting:

    ---

    The description for Event ID 110 from source Microsoft Dynamics 365 for Operations cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    AX is shutting down due to an error.

    Microsoft.Dynamics.AX.Batch.BatchService+MaintenanceModeBatchStartupException: Exception of type 'Microsoft.Dynamics.AX.Batch.BatchService+MaintenanceModeBatchStartupException' was thrown.

      at Microsoft.Dynamics.AX.Batch.BatchService.OnStart(String[] args)

    Exception details:

    Microsoft.Dynamics.AX.Batch.BatchService+MaintenanceModeBatchStartupException: Exception of type 'Microsoft.Dynamics.AX.Batch.BatchService+MaintenanceModeBatchStartupException' was thrown.

      at Microsoft.Dynamics.AX.Batch.BatchService.OnStart(String[] args)

    ---

    Both the box and the code from the deployable package are on plettform update 4.

    In our build environment the BatchService is running without this error.

    Any suggestions?

  • André Arnaud de Calavon Profile Picture
    298,933 Super User 2025 Season 2 on at
    RE: update package deployment fails due to Service 'not starting' error

    Hi MM,

    On what platform update are you trying to apply this update? The fixes are platform update dependent.

    It this environment a DEV box or a sandbox environment? Do you have customizations on this environment or is it a vanilla environment?

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