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Hi Guys
I'm Suga and new to dynamics 365 forum. recently started working on dynamics CRM. Interesting.
I have a requirement to identify the duplicate detection by comparing the two field values which I was not able to do with current duplicate detection rule feature in CRM.
Requirement - on creation of contact record, the system should check the below condition
( entered mobile number = any existing contact's main phone) OR (entered main phone = any existing contact's mobile number)
This is bit of complex requirement. Can it possible to achieve with current duplication rule ?
Or Is there any proposed solution for this requirement?
note- entered means that user entered the value in CRM's contact form.
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I have the same question (0)
You need to write plugin(on create) to check the mobile is present in any of the contacts main phone.
You ca nt compare two different fields for the values entered in OOB dup rule.
Refer the below link. You can create similar like this.
msdn.microsoft.com/.../hh210213.aspx
Hope this helps
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