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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / On Case Resolution - E...
Microsoft Dynamics CRM (Archived)

On Case Resolution - Entered text is not displaying correctly

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Posted on by Community Member

Hi,

In CRM 2013, as you can see from below screenshot when I try to resolve a case by entering some text as '2018 OSR/TG hedge cutting' in Remarks field, the given text is not displayed correctly after case resolution. Please see the below screen shot and please provide an update on this issue, if possible.

       1004.Screenshot.PNG

Many Thanks for your time

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  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,615 Moderator on at
    RE: On Case Resolution - Entered text is not displaying correctly

    I have seen HTML encoding but this is Decimal encoding of special character /

    www.codetable.net/.../47

    Not sure why. Is this on-premise, any collation in database?

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