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Finance | Project Operations, Human Resources, ...
Suggested Answer

Failing to sign in to F&O in VM. "You are not authorized to login with your current credentials. "

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Posted on by 29
Good day,
 
I downloaded a vhd from LCS version 10.0.41, after creating an application in azure and generating self-signed certificates successfully, I then ran the Admin Provisioning Tool successfully. The same creadentials I used for the admin provisioning are not being allowed access to F&O.
 
It keeps saying "
You are not authorized to login with your current credentials. You will be redirected to the login page in a few seconds.To troubleshoot signin issues, please visit https://go.microsoft.com/fwlink/?linkid=2252604."
 
please assist me. 
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  • Suggested answer
    Holly Huffman Profile Picture
    6,538 Super User 2025 Season 2 on at
    Hi there! Good morning, evening, or afternoon - depending on where you are :) Hope you are well today! 
     
    The error message "You are not authorized to login with your current credentials" in Dynamics 365 Finance and Operations (F&O) VM typically indicates an issue with user provisioning or authentication. Here are steps to troubleshoot and resolve the issue:

    1. Verify Admin Provisioning
    • Ensure that the Admin Provisioning Tool was run successfully and that the credentials used are correctly provisioned as an administrator in the VM.
    • Check the provisioning logs to confirm that the user was added to the system.
    2. Check Azure Application Configuration
    • Verify that the Azure application is correctly configured:
      • Ensure that the Redirect URI matches the URL of your F&O environment.
      • Confirm that the App ID and Tenant ID are correctly set in the VM configuration.
    3. Validate Certificates
    • Ensure that the self-signed certificates are correctly installed and trusted by the VM.
    • Check if the certificates are properly linked to the Azure application.
    4. Add User to F&O
    • Manually add the user to the F&O environment:
      • Navigate to System Administration > Users.
      • Add the user and assign the necessary roles (e.g., System Administrator).
    5. Check Event Logs
    • Review the Event Viewer logs on the VM for detailed error messages related to authentication.
    • Look for entries under Applications and Services Logs > Dynamics.
    6. Test with Another Account
    • If possible, test the login with another account that has administrator privileges to confirm whether the issue is specific to the user or the environment.
    7. Re-run Admin Provisioning
    • If the issue persists, re-run the Admin Provisioning Tool and ensure that there are no errors during execution.
    8. Contact your partner and/or Microsoft Support
    • If none of the above steps resolve the issue, escalate it to your partner and/or Microsoft Support. Provide them with:
      • The provisioning logs.
      • Details of the Azure application configuration.
      • Steps to reproduce the issue.
  • Anton Venter Profile Picture
    20,346 Super User 2025 Season 2 on at
    Hello.
     
    Did you add the redirect URIs to the application registration? Are the credentials you used for the admin provisioning tool in the same tenant as the application registration? What do you see in the UserInfo table in F&O for the administrator account?
  • Vahid Ghafarpour Profile Picture
    12,200 Super User 2025 Season 2 on at
    If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

    To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

    Thanks for being an active part of the Dynamics 365 Community! 😊

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