We have an entire AR Batch that did not update Contracts.
I can see the ARDOC and SMInvoice records.
In SMContractBill I can see the invoices that processed on a specific date but they do not have the AR Batch, reference number or invbatnbr.
The user ran the Accrual and Revenue Recognition processes and we see the associated GL batches.
Is there a process that can be run to update the Contracts or does it need to be a SQL update?
The AR invoices, Accrual and Revenue Recognition batches are in a period ahead of the GL, and show as unposted, but I would still think that the SMContractBill would get updated.
I have not been able to find many posts - 1 actually - with suggestions on how to correct.
Thanks,
Laura Vogel