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Microsoft Dynamics AX (Archived)

Batch invoice error : Sales order has been updated by another user

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Posted on by 185

Hello,

I have configured a batch invoicing to automatically post and print the sales invoices, on the posting invoice form I have ticked "Late selection" and make a filter on the sales order status = delivered. The batch processing has no end date with recurrence 10 minutes.
When I launch the batch processing for the first time, it's well invoice updating the sales orders in status "delivered", the sales status change to "invoiced", however when the 2 recurrences comes, so 10 minutes after, I get the error message "Sales order XXX has been updated by another user". I assume that during the batch processing the system tries to go through the same selection a second time and want to invoice udptating the same sales orders that he did during the first recurrence.

Do you have an idea how to avoid the system trying to go through the same sales orders several times?

Many thanks

Regards

A.

 

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  • Dick Wenning Profile Picture
    8,705 Moderator on at
    Re: Batch invoice error : Sales order has been updated by another user

    what version of AX?

     

  • Cutti Mutti Profile Picture
    40 on at
    RE: Batch invoice error : Sales order has been updated by another user

    AX2012 R2..

    please someone suggest solution for above question. i also facing the similar problem now.

  • RichelleAmurao Profile Picture
    on at
    RE: Batch invoice error : Sales order has been updated by another user

    Hi,

    I have the same issue although the batch invoice posting job is set to run on a daily basis.

    On some day's run we got the below error which results to invoices not being posted.

    Order ID: S0111956

    Sales order: S0111956

    Line number: 0.00

    Sales order S0111956 has been updated by another user.

    Posting of order S0111956 cancelled

    We have re-run the batch invoice posting job to post those invoices that have this error.

    Please advise.

    Thanks and Regards,

    Richelle

  • Community Member Profile Picture
    on at
    RE: Batch invoice error : Sales order has been updated by another user

    Hello, does anybody find a solution for this? I'm having the same issue with an odd addition - when I schedule the job to run a couple of times in a row - it (sometimes) succeed. The version is DAX 2012 CU3

  • Daniel.W Profile Picture
    10 on at
    RE: Batch invoice error : Sales order has been updated by another user

    Hello!

    The problem occurs when, for example, a user still has the ”Post packing slip” form open while the batch job runs or the form is not closed properly. To see if this problem has occurred go to, for example, Sales and marketingInquiriesHistorySales ordersPacking slip. There you will probably find a post with job status = Erros detected.

    To fix this problem the delete the post and run the batch job again.

    Hope this information helps!

    Kind regards

    Daniel

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