Processing vendor credit notes on existing purchase order

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Posted on by Community Member Microsoft Employee

My team has received vendor credit notes which we want to process on the vendors current purchase order. The team within my company that administrates MS Dynamics advised a negative value line and a positive value line needs to be created to post the credit note whilst offsetting the reduction in PO value.
Our subcontracts team that is the main procurement user have taken issue with this process and we are currently in a situation where we have no clear guideline on how to process vendor credits.
My company works on SAP in the US so think of the PO process in that manner. Totally understand MS Dynamics AX is different and wanted to know the full options.

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Community Member Microsoft Employee on at

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RE: Processing vendor credit notes on existing purchase order

Hi,

better you read above, the answer at your question has been given.

You are reading to answer - not to understand.

Cheers.
bhaveshbarot2004_05 35 on at

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RE: Processing vendor credit notes on existing purchase order

Could you please confirm that with Vendor Credit note, are you trying to settle payment against purchase Invoicing or through Account Payable > Invoice Journal ?

Could you please brief in detail ?
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Community Member Microsoft Employee on at

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RE: Processing vendor credit notes on existing purchase order

Hi,

well if you are not able to create ''New'' invoices this is another issue you guys have.

How is it supposed to create new invoices in the system?

Your scenario looks very bad in my humble opinion.

Good luck.
Community Member Microsoft Employee on at

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RE: Processing vendor credit notes on existing purchase order

Hi,

On Step 1 we don't seem to have the option to select new.

I believe this is stopping us from progressing any further I'm afraid.
Community Member Microsoft Employee on at

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RE: Processing vendor credit notes on existing purchase order

Hi,

process in AX for Vendor credit note:

- Accounts payable/Common/Vendor invoices/Open vendor invoices

Step 1: Click on Invoice > New

Step 2: Select Vendor invoice

Step 3: Complete the form details

Step 4: Click on Add line(s) and complete the quantity with a negative & positive number

Step 5: Post

Step 6: Confirm the accounting entries against the vendor ledger and general ledger.

expected result: the credit note is posted.

Thanks and Regards

FG
Community Member Microsoft Employee on at

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RE: Processing vendor credit notes on existing purchase order

Can anyone help?