web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Processing vendor cred...
Microsoft Dynamics AX (Archived)

Processing vendor credit notes on existing purchase order

(0) ShareShare
ReportReport
Posted on by Community Member

My team has received vendor credit notes which we want to process on the vendors current purchase order. The team within my company that administrates MS Dynamics advised a negative value line and a positive value line needs to be created to post the credit note whilst offsetting the reduction in PO value.
Our subcontracts team that is the main procurement user have taken issue with this process and we are currently in a situation where we have no clear guideline on how to process vendor credits.
My company works on SAP in the US so think of the PO process in that manner. Totally understand MS Dynamics AX is different and wanted to know the full options.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: Processing vendor credit notes on existing purchase order

    Can anyone help?

  • Community Member Profile Picture
    Community Member on at
    RE: Processing vendor credit notes on existing purchase order

    Hi,

    process in AX for Vendor credit note:

    - Accounts payable/Common/Vendor invoices/Open vendor invoices

    Step 1: Click on Invoice > New

    Step 2: Select Vendor invoice

    Step 3: Complete the form details

    Step 4: Click on Add line(s) and complete the quantity with a negative & positive number

    Step 5: Post

    Step 6: Confirm the accounting entries against the vendor ledger and general ledger.

    expected result: the credit note is posted.

    Thanks and Regards

    FG

  • Community Member Profile Picture
    Community Member on at
    RE: Processing vendor credit notes on existing purchase order

    Hi,

    On Step 1 we don't seem to have the option to select new.

    I believe this is stopping us from progressing any further I'm afraid.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Processing vendor credit notes on existing purchase order

    Hi,

    well if you are not able to create ''New'' invoices this is another issue you guys have.

    How is it supposed to create new invoices in the system?

    Your scenario looks very bad in my humble opinion.

    Good luck.

  • bhaveshbarot2004_05 Profile Picture
    bhaveshbarot2004_05 35 on at
    RE: Processing vendor credit notes on existing purchase order

    Could you please confirm that with Vendor Credit note, are you trying to settle payment against purchase Invoicing  or through Account Payable > Invoice Journal ?

    Could you please brief in detail ?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Processing vendor credit notes on existing purchase order

    Hi,

    better you read above, the answer at your question has been given.

    You are reading to answer - not to understand.

    Cheers.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Tocauer Profile Picture

Martin Tocauer 4

#2
AlissonGodoy Profile Picture

AlissonGodoy 2

#2
NNaumenko Profile Picture

NNaumenko 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans