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Hello, still new to GP Dynamics and have been clearing cash receipts for customers (then depositing into the bank) but when I review the Apply Sales documents window, I notice that the transactions are still popping up, even though I have posted the batches. I am new to the company and there has been turnover within the entire accounting department, so trying to understand what I am missing. My research has left me with now answers, but wondering if I need to apply sales documents in order to have the cash receipts match the AR invoices when I run an AR aging.
Typical scenario is this:
1) AR invoice is generated and posted
2) AR cash receipt is entered and posted
3) Cash receipt is then applied to the invoice this will mark the invoice as paid
You can apply the cash receipt to the invoice at the time the cash receipt is entered.
Typically at the end of the month you run the routine 'Remove Paid Transactions' This will move all fully paid invoices into history.
Hello,
Yes, it is normal for the invoices that you applied cash receipts to, to stay in the 'apply' window as an open document, but you should see the amount adjusted on it and should get a message if you try to apply to it again as there won't be enough dollars left on it to apply again. Fully applied documents will not drop off the apply window until you run the 'Paid Transaction Removal' sales routine that moves fully applied documents to history, which Richard mentioned. Once you move them to history, you can't really do anything to them anymore*, so many like to leave fully applied documents in open status for a few months in case they need to mark a check as NSF. (*Note: Once in history, the only way to get it back to open is to have Professional Services Tools library (PSTL) installed, and there is an 'Rm transaction unapply' tool in there that you have to use to get documents back to open.)
Hope that helps.
Cheryl
Microsoft Support
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