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Customer experience | Sales, Customer Insights,...
Suggested answer

Join Teams Meetings from Dynamics 365 and Outlook

Posted on by 5

Hello!

I have recently discovered three new fields on Appointment entity: Is online meeting, Online Meeting Type and Online Meeting Join URL. Also a button on the ribbon "Join Teams Meeting". 

We have outlook integration and using sales module. 

I added the fields on the form. When creating an appointment from Dynamics with Is meeting online = Yes, events are created both in Teams and Outlook.

In Teams everything is alright, but in Outlook meeting, when pressing the button to access it, the warning below is displayed:

2480.error-1.png

After pressing 'ok', the meeting body looks like this:

5460.error-2.png

Did anyone worked on this? Any ideas?

P.S. Tried also a business rule to set Description field with Join Url Value, but the link is working also only from Dynamics and Outlook. With copy/paste from teams details to browser, is displays "Unable to join", see below.

eror-3.png

  • Suggested answer
    Dana Martens Profile Picture
    Dana Martens on at
    RE: Join Teams Meetings from Dynamics 365 and Outlook

    The following feature leverages these new fields:

    docs.microsoft.com/.../join-teams-meeting-from-appointments

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