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Cancel an event registration manually

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Posted on by 181

Hi

I have a come across a few replies on this but would like to double check if there is a functionality that handles cancelling Events registration from dynamics from an admin user perspective. The client is not using the built in portal with dynamics events. Is there a way to manually mark an event attendee as cancelled without changing the status to Inactive on the record?

Best regards

  • Sol007 Profile Picture
    Sol007 181 on at
    RE: Cancel an event registration manually

    Hi Haig Liu

    Whilst on this, deleting the event registration means you can't report on it on a view using Advanced find. But when you set the Event registration record as inactive does this update 'Registration Count' field so it can be reported on?

  • Sol007 Profile Picture
    Sol007 181 on at
    RE: Cancel an event registration manually

    Thanks Haig Liu, and for the link to documentation.

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Cancel an event registration manually

    Hi Sol007,

    You can delete the event registration directly here: 

    In the subsequent use of active journeys, they can be distinguished in this way:

       

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