Cancel an event registration manually

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Posted on by Sol007

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I have a come across a few replies on this but would like to double check if there is a functionality that handles cancelling Events registration from dynamics from an admin user perspective. The client is not using the built in portal with dynamics events. Is there a way to manually mark an event attendee as cancelled without changing the status to Inactive on the record?

Best regards

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Haig Liu Microsoft Employee on at

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RE: Cancel an event registration manually

Hi Sol007,

You can delete the event registration directly here:

In the subsequent use of active journeys, they can be distinguished in this way:

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Sol007 187 on at

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RE: Cancel an event registration manually

Thanks Haig Liu, and for the link to documentation.

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Sol007 187 on at

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RE: Cancel an event registration manually

Hi Haig Liu

Whilst on this, deleting the event registration means you can't report on it on a view using Advanced find. But when you set the Event registration record as inactive does this update 'Registration Count' field so it can be reported on?

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