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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Event attendance &...
Customer experience | Sales, Customer Insights,...
Suggested answer

Event attendance & status reason

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Posted on by Peter A Clements 262

Hi,

I'm looking to trigger a workflow (or PowerAutomate) from the change of a Status Reason on an Event Booking record. The overall status is staying as Active but the Status Reason will be changing to Attended. I can't seem to trigger a process from this - any thoughts on how I can achieve this?

Peter.

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  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Event attendance & status reason

    Hi Peter,

    You can trigger the workflow/ flow with the creation of a Check-In record.

     pastedimage1624933612785v1.png

    If the contact has checked in the registration, the status can be updated as Attended.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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