I'd like to merge a number of contacts, but I noticed that the Insights (email opens, page visits, etc.) are not transferred to the chosen primary contact, as is the case with other related records. Maybe it needs some time to synchronize, given that the Insights are kept in a separate service ? Does anyone have any experience with Insights results after merging Contacts?
In many cases, one of the Contacts will have a /Blocked - duplicate recipient address/ email event associated with it (because the duplicate contact received the email). How can I identify the contact that has the relevant email event (open, click) during the merge process?
Any thoughts, ideas, suggestions?
Thanks
Joris
