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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Creating Non-IBAN Dire...
Finance | Project Operations, Human Resources, ...
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Creating Non-IBAN Direct Debit mandates

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Posted on by Peter T.W. 5

Hi,

When creating a DD mandate for a Canadian account, the form is requiring a valid IBAN and DD ID be provided.

Canada is not part of IBAN, they use SWIFT, so it doesn't have and neither can I generate an IBAN to fill the field.

Beyond Canada, I need to ensure I can create a DD Mandate for any given country that can't produce an IBAN.

Is there a way to configure FO to enable setup of DDM's where an IBAN can't be provided?

Thanks

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,459 Super User 2025 Season 2 on at

    Hi Peter,

    The Single Euro Payment Area (SEPA) has the requirement to have a signed mandate. Besides this mandate, there are some more requirements and restrictions to prevent writing off amounts unexpectedly.

    Without a direct debit mandate record, you can still create customer payment journals for direct debits in other countries.

  • Swetha K Desai Profile Picture
    Swetha K Desai 50 on at

    Hello Andre,

    Without IBAN, wont we be able to maintain Direct Debit mandates in the D365 FO system?

    For the implementation i am working on, i had to create a DD data model in ER to get the DD file generated specific for westpac bank (AUS). I am able to successfully create the file from the customer payment journals.

    However the business now also wants to maintain the DD agreements they have with customers. I was looking for how we can maintain these DD agreements with the customers in FO. We need to customize this solution or is there anything existing that can be used?

    Thanks,

    Swetha K Dersai

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