Nav user password

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I am trying to configure nav user password and i have followed the steps described here http://saurav-nav.blogspot.com/2012/12/nav-2013-credential-type-how-to-use.html to add a value to certificate thumbprint .

But at this point, the server failed to start .

Any idea to help please ?

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RockwithNav 8,637 Super User 2025 Season 2 on at

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Hey Syrine,

Did you checked your Event Viewer?

There must be some error logged. Check out this link if it helps you.

community.dynamics.com/.../194981

forum.mibuso.com/.../nav-2013-userpassword-credential-thumbprint-error

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Please check your event viewer log and let us know what is logged over there, there are several reasons for the server failing to start. The event viewer will have detailed information to debug and provide solution for you.

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ManishS 86 on at

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Server or service failed to start ?

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Nareshwar Raju Vane... 5,596 on at

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Hi,

It is because of the certificate thumbprint might have some spaces. Just copy it to a notepad and delete all the unwanted spaces and paste it again in the NAV service instance.

To be on the safer side, also attach the Event Viewer log.

Hope it helps.

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Saurav.Dhyani 14,380 Super User 2025 Season 2 on at

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Hi,

I agree to Nareshwar RV.

There should be blank spaces which are creating issues and as @Suresh said you will see the same error in the event viewer.

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Ashwini Tripathi 4,624 on at

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Check this Link and follow the steps:

msdynamicsnavashwinitripathi.wordpress.com/.../implementing-security-certificates-to-support-login-over-a-wan

the entire information is split in no of posts, you can follow the link.

May be some issue with Certificate or Thumprint.

Also check the event viewer sometimes it don't allow to register the secure ports due to deligation requirement on server.

check this too which will give you some idea on this :

msdynamicsnavashwinitripathi.wordpress.com/.../configuring-web-services-to-use-ssl-soap-and-odata

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