Payment Reversal

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Posted on by Vinoth Kumar

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Hi ,

I’ve encountered an issue on AX that I’m hoping someone can assist in resolving it.

A while ago, my colleague had issued a cheque and I mistakenly thought it needed to be reversed so I canceled the cheque in AX. The cheque was already sent out though. I’m doing the reconciliation and the cheque was cashed but for the reconciliation, because the cheque was canceled, I cannot tick it off in the bank reconciliation part of AX to reconcile the account to $0.

I went to bank à chqs à searched the chq number (xxxx) and changed the status from canceled to paid but that didn’t help make chq xxxx appear in the bank reconciliation section.

So then we tried clicking “payment reversal” and unticked “reconcile” but the error message occurred:

"The account has been reconciled and cheque xxxx cannot be cancelled"

Any assistance is appreciated!

Thanks,

Vinoth Kumar

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M.Aamer on at

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Re: Payment Reversal

There is an issue with transaction reversal in MS Dynamics AX 2009; which makes automatic reversal in impossible function specially if the bank is involved in the transaction;

I am facing this issue with Customer collection steps; which are Receiving Remittance, and Collection ..the accountant wants to reverse the final step (collection) to adjust transaction date it gives infolog message (transaction bank cannot be reversed)

The same if the transaction with vendor, in addition to GL transaction

I want to know what is the difference between Cancel Payment, and reverse transaction?