
We have a Cashbook Bank Management Batch containing about 60 payment transactions. The Post and Delete options are greyed out. We have pinpointed the issue to 4 transactions that show a payment method of 1 in the company database in the CB770002 table. When we change the payment method to 2 just like the other 50+ transactions then the batch does enable the Post and Delete options of the batch. But once we try to post the batch, then GP crashes on us.
So the question is:
1. Does anyone know how to delete payment transactions out from a Cashbook Entry Batch? We looked at trying to void these 4 transactions but they don't show up in the Enquiry screens.
OR
2.Can anyone give us any other tips on investigating this further to enable us to Post the batch?
Regards,
Navin
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I have the same question (0)Navin,
Made sure you cleaned up any problems these transactions might have at the Batch level.
The GP SY00500 table contains information relative to batches (most importantly Batch status - BCHSTTUS = ? When batches fail, you should always check the batch recovery window at Tools > Routines > Batch Recovery.
Thereafter, you should check the SY00500 table:
Select BCHSTTUS,* from SY00500 -- run in SQL Query Analyzer
Finally, if you have problems with a stuck batch use KB850289 to identify and resolve the issue(s)
support.microsoft.com/.../850289
Harry