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Microsoft Dynamics CRM (Archived)

Follow up on query for translation and interpretation (CRM Questions)

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Posted on by CRM Develope

894

Hi All,

Please check below items by either trying through CRM. is it possible in CRM

questions -

1. if a lead already exists, does it still create a lead or add the email as an activity to the existing lead?

2. if I emails a lead that is already created, will all follow-up emails to and from that lead be tracked in CRM?

3. what if I uses the CRM to actually send and respond to emails?

Thanks

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Guido Preite 54,086 Moderator on at

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you can create a 30 days trial from here: https://trials.dynamics.com

and check your questions

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CRM Develope 894 on at

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Thanks Guido Preite

I which option select ? and how to check my questions for there.Please more details

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