Microsoft Dynamics AX (Archived)

Purchase Order Invoiced But Still Open Order Status

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Posted on by B.W

505

Good day.

i have a problem with a Purchase Order.

i am not sure what the user has done. there is an invoice, but the Purchase Order and Line are still Open Order status. Under 'Receive' i have a Product receipt journal but no Receipt list. Both Posting receipt list and Product receipt are still open to generate. when i look at teh Product Receipt List the 'Ordered' and 'Received' qty are both the same.

i do not know too much about the Purchase order side of things. How is it possible to generate the invoice without completing the posting receipt list and the product receipt?

how can i get this Purchase order to be invoiced?

any help with this would be appreciated.

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Ludwig Reinhard Microsoft Employee on at

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Hello B.A.,

Posting the purchase receipt (packing slip) is not necessarily required in AX. Users can directly post the PO invoice and AX will take care that the related inventory transactions for the purchase receipt are automatically created.

You mentioned above that the quantities look still open in your case. Seems interesting.

Could you possibly post some screenshots that show the invoice journal lines and the quantities that you can identify from there? In addition, it would be great seeing the data that you can find via the line quantity button in the general tab of the purchase order.

Many thanks,

Ludwig

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Prashant Singh 8,802 on at

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Dear B.A,

1. You can invoice PO without product receipt process.

2. If you have not made product receipt mandatory it can be done.

You can use three way matching for this purpose.

Now as an overview I will tell you if you have not received the item fully system will show you product receipt button enabled. Once receive fully it will be greyed out. Same thing will happen with Invoice also. And receipt list not mandatory.

Please let me know if you need further assistance in this.

Regards,

Prashant Kumar

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B.W 505 on at

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Good day Ludwig.

thank you for your reply.

please find screenshots attached.

Invoice Line Journal

Purchase Order

Line Qty

Product Receipt Journal

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B.W 505 on at

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Good day Prashant.

thank you for your reply.

makes sense, so from here how do i fully receive the stock so that the Purchase Order becomes invoiced?

i see under line quantity that there is a deliver remainder, can i just fill in the 'Receive now' qty under the receive now tab as well as line quantity in stock unit tab and then update line deliver remainder?

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Prashant Singh 8,802 on at

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Dear B.A,

You can click on product receipt button be default it will bring you the remaining qty and put the receipt number and post the voucher. And then try to invoice it. This time you will find the purchase order status received after final receiving and invoiced after final invoice.

Please let me know if you need further assistance in this.

Thanks

Prashant Kumar

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B.W 505 on at

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Hi Prashant.

i tried that, put in a 'Product receipt' number and then i get this message.

"Cannot receive quantity 1.00 because stock transactions with status Ordered, Arrived or Registered are insufficient."

there is only a qty of 1 for the whole purchase order.

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Ludwig Reinhard Microsoft Employee on at

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Hi B.A.,

In addition to what Prashat suggested, can you take a look at your purchase order confirmations whether some changes have been made to the quantity? If you initially order a fraction of your item e.g. 0,5 then post the receipt and subsequently increase and increase the quantity to 1 the PO Status will jump back to open. Probably this might be the case?!

Ludwig

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B.W 505 on at

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Good day Ludwig.

i have two purchase order confirmation journals, both with qty 1 but with different unit and net amounts.

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Ludwig Reinhard Microsoft Employee on at

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Hi B.A.,

Might be because of that. Can you find out what unit and net amount has initially been confirmed and what has been confirmed the second time?

In addition, just for testing purposes !!! (do not post but leave this window with cancel or check in a demo environment), what do you see if you click the product receipt button once again. It seems still be active. Does AX suggest you another line to be posted?

Ludwig

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B.W 505 on at

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Hi Ludwig.

from what i can see on the confirmation journals, is that only the unit and net amounts are different, the qty remained the same (qty of 1).

when i click on the product receipt button this is what i see.

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