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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Receiving the error - ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Receiving the error - 'Unable to check for errors. Go to the Designer tab and try again.' however designer tab lists no errors

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Posted on by JDSHMA 5

Picture of the issue. 

pastedimage1637232842745v2.png

Currently receiving the error - 'Unable to check for errors. Go to the Designer tab and try again.' however, the designer tab lists no errors.

Preview section displays 'There was a problem with one or more expressions in the HTML. Displaying preview without data. For error details, click the "Check content" button.' so it is a bit of a blocking circle as I can't do one without the other. 

I know in the picture too that it says there is no subject or sender, however, this is not the case as these fields are completed. 

What I have tried so far is removing the A/B testing, duplicating the mailer using save as, and the usual sign out and back in. 

Any suggestions? Thanks

I have the same question (1)
  • Nya Profile Picture
    Nya 29,064 on at

    Hi,

    Have you tried to switch to the "Design" tab from the "Preview and test" tab before clicking the Check content button?

    Or may be you could share the HTML code snippet to me.

  • Suggested answer
    Aga M Profile Picture
    Aga M Microsoft Employee on at

    Hi Jdshma,

    In case you are still experiencing this issue, please create a support ticket and we'll investigate and fix it.

    Best Regards,
    Aga

  • HB-16100919-0 Profile Picture
    HB-16100919-0 6 on at
    We're having this issue too, but there's no response to help us fix it. Did you manage to get it resolved?
  • jwcpc Profile Picture
    jwcpc 274 on at
    Also, experiencing this issue. The preview tab gives the message:

    There are unresolved HTML expressionsThere was a problem with one or more expressions in the HTML. Displaying preview without data. For error details, click the "Check content" button.
     
    Have tried creating a super simple email with just section, column, text element. And still gives this error despite the HTML being valid.
  • NT-15051124-0 Profile Picture
    NT-15051124-0 2 on at
    We also face the same issue on Test Send
  • jwcpc Profile Picture
    jwcpc 274 on at
    Seems this issue has been quietly resolved now.

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