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I have created a brand new job for a customer that does NOT have a bill to customer assigned. I add 1 job task line and 1 job planning line to the job. I create a sales invoice using the create sales invoice function from the job line. When i go to post the sales invocie it says:
I cannot figure this out - why is it telling me to change the bill to customer?
Well, I think you can try the following two methods.
1. According to the error message, change the Bill-to Customer No. of Sales Invoice to 1162. and post it again.
2. Delete this invoice, check the Bill to Customer field on the Job Card, and then recreate the invoice.
Hope this helps.
Thanks.
ZHU
Yes, that's how i created the job invoice. I work for a partner.
I would try to delete the invoice and try to recreate it from the job.
If you really think there is a bug you should contact your partner and have them raise a support ticket to Microsoft about it.
Hi,
Pls debug the code. You will find the solution
Regards
Amit Sharma
www.erpconsultors.com
Hi, I have an example on my screen right now....the invoice IS created against the right customer (the customer on the job), but when i go to post, it says the invocie must be against a different customer. Feels like a bug to me..lets have a screen share if possible as this is really perplexing me!
The only way you can create a invoice for a job is to assign a customer to a job.
The system will not allow you to invoice to any other customer using that job other than the customer that actually is assigned to the job.
So you can not run a scenario where you have several customer being invoiced against the same job.
nope, i created a brand new customer called TEST with no bill to customer, created a job, then an invoice from the job, and still get the same message. I then deleted the invoice, set the bill to customer = TEST on my customer called TEST, re-created the invoice, and still the same message. If i create a sales invoice for customer TEST manually i.e. NOT through the job create sales invocie function from the job, the message does not appear and the invocie will post. One thing I did do at an earlier stage was create a corrective credit memo against another invocie relating to another job, but i dont see how that should break anything!
Hello,
By Any Chance Is it changed in Customer Master ?
Or on Sales invoice header ?
If either of the place has it - then it might be possible that it's coming like this.
Regards
Karan
Page inspection shows the Bill to customer is the same as sell to customer - see screenshot.
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