Not able to edit o delete Address

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Posted on by Macarena Presa Rinaldi

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Hi,

I cannot edit or delete an address loaded on workers.

Is there a configuration about it? Because I observe that in another environment I can carry it out.

Thanks,

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Juanse 660 on at

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RE: Not able to edit o delete Address

Hello,

are you the system admin? A record needs one address, so add a new address and then you will be able to delete the old one.

regards,

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Macarena Presa Rinaldi 200 on at

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RE: Not able to edit o delete Address

Hello Juanse,

Yes, I 'm system administrator. The only difference I see in the user from the other environment is that I have an employee related to my user...

I show you that in the other environment, the edit works even if it only has a single associated address:

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SouravDam 11,730 on at

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RE: Not able to edit o delete Address

Hello Macarena Presa Rinaldi,

This is standard behaviour in system what you are facing.

You can only delete the address in "Workers" form when the address itself is not set to 'Primary'.

For example; when you select below address which is already set as a Primary address for the worker; then system will not allow you to delete that address.

But if you select the 2nd address which is not set as primary; system will allow you to delete that address as you can see below.

Therefore; you can apply below solution;

--- Edit the 'Primary' address and maintain appropriate record in that.

--- Else; create a new address and set it as Primary. Automatically system will turn the 1st address 'No' to primary address anymore. Then you will be able to delete it.

Kindly check and provide your feedback.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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SouravDam 11,730 on at

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RE: Not able to edit o delete Address

Hello Macarena Presa Rinaldi,

Kindly go through the suggestions made on this thread and provide your feedback.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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Dynamics Community 101 310 on at

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RE: Not able to edit o delete Address

Right click on the field

click on personalise

than make the property of field to

Allow edit = yes

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Macarena Presa Rinaldi 200 on at

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RE: Not able to edit o delete Address

I dont see the edit in the personalize option...

Can you show me picture of this?

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Macarena Presa Rinaldi 200 on at

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RE: Not able to edit o delete Address

Thanks Sourav.

But i cant edit the address ... i saw that the address that i import with DM are not able to edit, meanwhile the address i add manually i can edit.

Is this standard behaviour also? Thank you!!

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SouravDam 11,730 on at

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RE: Not able to edit o delete Address

Hello Macarena Presa Rinaldi,

Thanks for the feedback.

As mentioned before; if you have set that address as Primary which you imported through data management, then system will not allow you to delete that address.

Best regards,
Sourav Dam

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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