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Customer experience | Sales, Customer Insights,...
Answered

What happens to my OBM score model when I turn on the RTJ score model feature switch?

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Posted on by 34
Hi all,

my client is using a lead scoring model in outbound marketing at the moment. I want to start building a new scoring model in real-time journeys, but I'm not sure what happens to the outbound model if I turn on the feature switch to start building the real-time model? Will the outbound model continue working until I turn on the real-time model? 

Thanks!
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  • Suggested answer
    MirjamH84 Profile Picture
    34 on at
    Found out that the outbound model just keeps on working :-).

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