Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / unified interface dyna...
Service | Customer Service, Contact Center, Fie...
Suggested answer

unified interface dynamics 365 calendar control "Error Loading Control"

(0) ShareShare
ReportReport
Posted on by Venkatesh Gopalaiah 190

Hi,

The calendar control on dashboard show "Error Loading Control" and the error details as follows:

         "Error occured during initialization of control: MscrmControls.Calendar.CalendarControl;Message: dataSet.generateAdditionalAttributes(...).done is not a function"

The browser console show error downloading the JS webresources as follows:

Failed to load resource: the server responded with a status of 401 (Unauthorized)
Failed to load resource: the server responded with a status of 403 (Forbidden)

I need help to know what permission and where it needs to be provided to make the calendar control work

Thanks and Regards
Venkatesh G

  • ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: unified interface dynamics 365 calendar control "Error Loading Control"

    This is very helpful information. Thanks for keeping us posted

  • Venkatesh Gopalaiah Profile Picture
    Venkatesh Gopalaiah 190 on at
    RE: unified interface dynamics 365 calendar control "Error Loading Control"

    Hi,

    Created  MS Support ticket and got the following answer:

    From Microsoft  Summarizing our discussion - You were having issues with the calendar control in the UCI where you are getting an error - "Error occured during initialization of control: MscrmControls.Calendar.CalendarControl;Message: dataSet.generateAdditionalAttributes(...).done is not a function". I found that this is a known issue with Microsoft and that a fix has already been made. This fix is currently in a release train and getting deployed across all the GEOs. Your CRM instances are both in CAN (Canada) and NAM (North America), the CAN CRM instances will get the fix by 1/4/20 while the CRM instances in NAM will get the fix by 1/25/20.

    Now, waiting for the update and hoping it will be resolved.

    Thanks
    Venkatesh G

  • thonda Profile Picture
    thonda on at
    RE: unified interface dynamics 365 calendar control "Error Loading Control"

    Please capture network trace via browser tools or fiddler towards these 401, 403 to understand more on what is happening here.

  • Suggested answer
    ba365guy Profile Picture
    ba365guy 2,946 on at
    RE: unified interface dynamics 365 calendar control "Error Loading Control"

    Are any of the fields supplied to calendar control (start date, end date, description) are having field level security? (just guessing)

    It is wise to contact MS Support here.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: unified interface dynamics 365 calendar control "Error Loading Control"

    Hello,

    This looks like a bug for me. You should get in touch with Microsoft and ask for support.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans