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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to follow opportun...
Customer experience | Sales, Customer Insights,...
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How to follow opportunities where I am not the owner

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Posted on by ZabiDID 5

Hello - In my organization, I can visualize my Sales Dashbord; as I am the owner of these opportunities.  

However, I would like to "follow" other opportunities where I am not the owner, but those have an impact on my Sales Dashboard as well (I could be co-owner, for example).

So in my Sales Dashboard, I would like to see my opportunities but also add other opportunities as well.

Is there a way to do that ? We have tried to "share" these opportunties, but I don't see them in my Sales Dashboard.

Thank you!

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  • Verified answer
    dian74 Profile Picture
    dian74 2,477 Most Valuable Professional on at
    RE: How to follow opportunities where I am not the owner

    First of all you need to have read access to those opportunities(this could be through sharing), and once you do, you would need to create a view that includes those opportunities. ('All opportunities' should show you all opps you have access to.) If you have a chart, make sure that chart is not using the 'my opportunties' view, but the 'All opportunties' view.

    PLEASE MARK AS VERIFIED IF HELPFUL

  • ZabiDID Profile Picture
    ZabiDID 5 on at
    RE: How to follow opportunities where I am not the owner

    Hello Dian; thank you for your answer!   I have access to all the opportunities, but would like to follow only some of them; they are not necessarily based on a filter, and can be random (for example, I would like to pay close attention to Opp 1, 3, 7 and 9 that are led by one of my colleague, + my own opportunities).  I'll do some test with the Sharing option, it's something I haven't tried yet.  Thank you again!

  • Verified answer
    dian74 Profile Picture
    dian74 2,477 Most Valuable Professional on at
    RE: How to follow opportunities where I am not the owner

    Hi ZabiDID,

    There is actually the ability to 'Follow' opportunities as well. If you select an opportunity you can click the 'Follow' button on the command bar. The system has a view called 'Opportunities I follow" where you can see the opps you 'Followed'.

    PLEASE MARK THIS AS VERIFIED IF HELPFUL

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  • ZabiDID Profile Picture
    ZabiDID 5 on at
    RE: How to follow opportunities where I am not the owner

    Wonderful, I think this is what I needed!  Many many thanks!!! Have a great day!

  • dian74 Profile Picture
    dian74 2,477 Most Valuable Professional on at
    RE: How to follow opportunities where I am not the owner

    Great! Can you please mark my answer above as verified?

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