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Purchase invoice deleted before approval request was canceled

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Posted on by Blink1eightwo

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System has purchase invoice approval workflow turned on. User submitted an invoice approval request and ended up deleting the purchase invoices before they could be approved. The user did not cancel the approval request first.

Now the approver can't get the approval request off of their request to approval page. They can't approve or reject it because the record does not exist.

Is there anyway to get the approval request off of the requests to approve page?

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André Arnaud de Cal... 300,095 Super User 2025 Season 2 on at

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RE: Purchase invoice deleted before approval request was canceled

Hi Blink1eighttwo,

Have you tried with a system administrator or Information technology manager role to stop the workflow instance from the Workflow history form?

If this is also not possible, you would need to create a data repair script to delete the workflow instance from your environment.

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