Ok - so then you have discounts setup to automatically apply, and this must be removed. To narrow down what setup must change:
Is the 2% being applied to the whole sales invoice or to each individual line item?
Is your sales order for G/L accounts or for items? If its for G/L accounts, then the customer is setup to receive the 2% discount. If the sales order contains items then the discount could be setup on either the item or the customer
Is your invoice unposted or posted? If you're seeing it in the customer ledger entries then it seems that the invoice was already posted. Posted documents cannot be modified, so the 2% discount can't be removed. Best way would be to reverse the invoice and create a new one without a discount.
Valentin Castravet
Zander ERP Services
Under review
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