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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Display in classic int...
Customer experience | Sales, Customer Insights,...
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Display in classic interface on mobile devices

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Posted on by Janet G 10

First, we have not transitioned to the new UI. I have a user trying to access Dynamics365 using a new Chromebook. After typing our URL she is presented with the new UI which isn't setup. How can I get her on the Classic Interface?

I've seen a few post suggesting we change the URL to include the suffix Force1CLASSIC

Is there anything else I can do until we can get back to the office and begin our upgrade?

  • Suggested answer
    Vijay Tailor Profile Picture
    Vijay Tailor 431 on at

    Hi Janet,

    I hope the below-mentioned URL helps you.

    exptechsolutions.blogspot.com/.../d365-ce-set-classic-ui-or-navigate-to.html

    Reference for Option 2 mentioned in the URL.

    pastedimage1588168275452v1.png

  • Janet G Profile Picture
    Janet G 10 on at

    We have not upgraded to the new UI. To provide our user on a Chromebook access using the legacy formatting, I should do the following:

    To be clear:

    Use Unified Interface = Off

    User Legacy form rendering = ON

    I only ask for the additional clarification because we don't use the new UI, so why turn it on?

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