Item ledger entry does not exist Entry No. = 0 when Posting Credit memo

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Posted on by Navanalys

Hi!

I have an issue with posting purchase credit memos. I have created a new purchase credit memo with a line "Charge (item)" because i got a discount from the vendor after posting the purch invoice. On the line I add the amount of the discount. Then i go to Line-->Item charge assignment and use the function "Get receipt lines" and choose the line/lines. After that I use the "suggest Item charge assignment" and then choose "amount". Then I try to post the credit memo and got this error message:

Do you know what is wrong?

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azelaya59 2,807 on at

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Good Morning Lauren!

I looked at your Purchase Credit Memo and captured the steps I would take:

1) Enter the Purchase Credit memo as usual:

2) Assign the "Quantity" to a specific Goods Receipts;

Then "Post". I believe the key here is setting up the initial "Charge (Item) line correctly.

Try it out!

Good Luck!

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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You did all the exact steps, do you have any customizations in the purchase posting?

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