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Item ledger entry does not exist Entry No. = 0 when Posting Credit memo

Posted on by 60

Hi!

I have an issue with posting purchase credit memos. I have created a new purchase credit memo with a line "Charge (item)" because i got a discount from the vendor after posting the purch invoice. On the line I add the amount of the discount. Then i go to Line-->Item charge assignment and use the function "Get receipt lines" and choose the line/lines. After that I use the "suggest Item charge assignment" and then choose "amount". Then I try to post the credit memo and got this error message:

pastedimage1562315453964v1.png

Do you know what is wrong?

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  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: Item ledger entry does not exist Entry No. = 0 when Posting Credit memo

    You did all the exact steps, do you have any customizations in the purchase posting?

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: Item ledger entry does not exist Entry No. = 0 when Posting Credit memo

    Good Morning Lauren!

    I looked at your Purchase Credit Memo and captured the steps I would take:

    1) Enter the Purchase Credit memo as usual:

    2019_2D00_07_2D00_05_5F00_0800.png

    2) Assign the "Quantity" to a specific Goods Receipts;

    2019_2D00_07_2D00_05_5F00_0801.png

    Then "Post". I believe the key here is setting up the initial "Charge (Item) line correctly. 

    Try it out!

    Good Luck!

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