Item ledger entry does not exist Entry No. = 0 when Posting Credit memo

(0) Share

Report

Posted on by Navanalys

Hi!

I have an issue with posting purchase credit memos. I have created a new purchase credit memo with a line "Charge (item)" because i got a discount from the vendor after posting the purch invoice. On the line I add the amount of the discount. Then i go to Line-->Item charge assignment and use the function "Get receipt lines" and choose the line/lines. After that I use the "suggest Item charge assignment" and then choose "amount". Then I try to post the credit memo and got this error message:

Do you know what is wrong?

*This post is locked for comments

I have the same question (0)

All responses (2)

Answers (0)

Suggested answer

azelaya59 2,807 on at

Like (0)

Report
Copy link

Link copied!

Good Morning Lauren!

I looked at your Purchase Credit Memo and captured the steps I would take:

1) Enter the Purchase Credit memo as usual:

2) Assign the "Quantity" to a specific Goods Receipts;

Then "Post". I believe the key here is setting up the initial "Charge (Item) line correctly.

Try it out!

Good Luck!

Was this reply helpful? Yes No
Suggested answer

Suresh Kulla 50,269 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

You did all the exact steps, do you have any customizations in the purchase posting?

Was this reply helpful? Yes No