Skip to main content

Notifications

Dynamics 365 Community / Forums / Field Service forum / Field Service Signatur...
Field Service forum
Suggested answer

Field Service Signature Compliance and How to use.

Posted on by 5

Hello all.

According to pdf document available on this page: Food and Drug Administration CFR Title 21 Part 11 - Microsoft Compliance | Microsoft Docs Dynamics 365 including Field Service module, is compliant to the Part 11 of CFR.

This means that Field Service should be able to work with signatures as it is described in the document, including the signing procedure, certificate/client secret generation, etc., however I was not able to find any place in my instance to enable and/or set it all up.
Search always gives the tutorials to add the "Pen Input" control to the form to be used in Mobile/Web app, or shows examples from Dynamics 365 Finance and Operations module, which
1) is not included in my setup as our company does not need it,
2) does not provide functionality for signing on client site.

Is there any tutorial or document that gives full information on how to create a CFR compliant flow of work within the Field Service or Dynamics infrastructure.

Thanks in advance!

  • George001 Profile Picture
    George001 5 on at
    RE: Field Service Signature Compliance and How to use.

    Hello Thomas,

    Thank you for the reply.

    The example from the link is strictly related to a concrete type of activity, and does not show how to set up the signature itself.

    In my case I need to sign the entity itself (as an example by using Pen Control) and not only in case of the reporting, but I don't know if this type of signature is compliant with CFR part 11 or not.

    It is really important to me to have that compliance, so I need a guide/documentation that would spread some light on this :)

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Field Service Signature Compliance and How to use.

    Hi George,

    Here is the link on how to generate a mobile report with signature on the mobile - docs.microsoft.com/.../mobile-powerapp-reporting

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,818 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,147 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans