I cannot download the state of customer service reports

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Posted on by Kenny Schmidt

Neither 2021 or 2022 works. After I filled in all information, and received an email, the link to download doesnt work. Neither does it for two colleagues. Can someone help?

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Kenny Schmidt 5 on at

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info.microsoft.com/ww-landing-global-state-of-customer-service.html

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Leah Ju Microsoft Employee on at

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Hi Kenny,

When i download it, i meet the following error:

Same as you?

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Kenny Schmidt 5 on at

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Exactly, same for me!

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Leah Ju Microsoft Employee on at

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Hi Kenny,

I suggest you create a support ticket for professional assistance following the below procedure.

Get Help + Support - Dynamics | Microsoft Docs

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Goloknath 1,909 User Group Leader on at

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Hi Kenny,

I am also getting the same error it seems the file has been deleted or moved to different location.

I would recommend you to raise this issue with support - https://support.serviceshub.microsoft.com/supportforbusiness

They will get back to you for sure. Hope this is helpful. Thanks!

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