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Email Reminder - Due date invoice

Posted on by Microsoft Employee

Dear all,

I would like to setup an automatic invoice status reminder to my customers accounts.


What I am trying to reach is the following :

We have issue and invoice to a customer with for instance an Issue date of 10 january and a Due date of 20 january .
Then I would like to be able to send Reminder 1 an automatic email when the Current date is Due Date - 7 days
Then I would like to be able to send Reminder 2 an automatic email when the Current date is Due Date

Then I would like to be able to send Last Reminder an automatic email when the Current date is passed Due Date

I am using Dynamics 365 Finance and Operations. I would like some guidance on this.

Thanks so much.

Nuria

  • Suggested answer
    Rapothin Profile Picture
    Rapothin 80 on at
    RE: Email Reminder - Due date invoice

    Hi,

    A solution could be to configure a Microsoft Flow that will trigger every day and get all your unpaid invoices.

    For each invoice,

    • If "current date = due date - 7 days", then you send the "Reminder 1" email
    • Else if, "current date = due date" then you send the "Reminder 2" email
    • Else, you send the "Last Reminder"

    A Microsoft Flow "Switch" component could be use for that case I think.

    I hope this solution will help you.

    Regards,

    Raphael

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Reminder - Due date invoice

    Did you ever find out how to do this? Thank you

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