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Project invoice proposal posting two invoices

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Posted on by Magdy Mansour2

we have a situation that when we try to post some invoice proposal using invoice proposal sometimes one invoice proposal posting two invoice instead of one invoice , did any face the same situation ? also is there any validation in the system to stop this duplication ?

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi Magdy,

Can you elaborate? Does it post the same invoice twice or is it split with different transactions? Is it consuming two different invoice numbers? Do you also have duplicate vouchers? Do you have a customization in this area?

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Community Member on at

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Hi Mansour!

Apparently the journal or subscription is posted twice.

As invoice proposal comes from the posted journal Fee or Hours etc or the Service Subscriptions, it is producing double proposal.

In case of Journal, you have to fist Adjust transactions to void the first journal,

or simply post a journal of the same amount in negative -> make an invoice proposal with the same + and - amounts, --> Post it, Final invoice with 0 would not leave to the customer (in case of automatic invoicing).

In case of Service Subscription is run twice, delete one service subscription run from Service Management-->Service subscription-->subscription log.

Let me know further if this is any of help.

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Ludwig Reinhard Microsoft Employee on at

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Hi Madgdy,

In addition, let us know whether you have more than a single funding source setup in your project contract.

If you have multiple funding sources then I would expect seeing more than a single invoice.

Many thanks and best regards,

Ludwig

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Magdy Mansour2 35 on at

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Hi Andre

thanks for your reply , one invoice proposal creating two invoices (two different invoice numbers) at posting time , yes we have customization but before posting

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Magdy Mansour2 35 on at

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Hi Ludwing

no we have only one funding resource

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Ludwig Reinhard Microsoft Employee on at

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I see.

What about your print management setting for the customer that receives two documents?

Have you checked those settings?

Best regards,

Ludwig

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André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

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Hi Magdy,

Thanks for your reply. Is the contents of the invoice the same for both? Or does both have different transactions and different amounts?

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