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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / The transactions on vo...
Finance | Project Operations, Human Resources, ...
Suggested Answer

The transactions on voucher Rev-000000007 do not balance as per 4/21/2020. (accounting currency: -40,845,000.00 - reporting currency: -40,845,000.00) - Process Reallocate price with new order line D365FO

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Posted on by ThuNgo 978

Dear experts,

I'm using Revenue recognition module, while processing the Step: Process Reallocate price with new order line. The error "The transactions on voucher Rev-000000007 do not balance as per 4/21/2020. (accounting currency: -40,845,000.00 - reporting currency: -40,845,000.00)" appear.

Please help me with this issue,

Thank in advance,

Thu

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good Morning Thu,

    Most of the time those messages are the result of a missing configuration/account setup.

    Can you double check whether this is the case?

    Also, can you double check whether you see the same error message in a MS standard contoso environment?

    If you get the same error there then please open a support ticket with the MS support.

    Best regards,

    Ludwig

  • AshokKumarGuptaEga Profile Picture
    AshokKumarGuptaEga on at

    Hi Thu Ngo,

    Hope you were able to review the suggestion shared by Ludwig.

    If not or the issue still persist please update your comments to continue assist you in addressing the issue.  

    Alternatively if the issue resolved; please mark the thread as answered.

    Best Regards

    Ashok Kumar Gupta Ega

    Sr. TA, Microsoft

  • ThuNgo Profile Picture
    ThuNgo 978 on at

    Hi Ludwig,

    Sorry for late reply. It looks like when i posted the adjusted invoice before posting the reallocation transaction, so when the system reverse the previous invoice, the balance is not nil so the error pop up.

    Best regards,

    Thu

  • AshokKumarGuptaEga Profile Picture
    AshokKumarGuptaEga on at

    Hello Thu,

    Please help to raise a support incident to Microsoft Support to investigate further and provide appropriate solution on the same.

    Best Regards

    Ashok Kumar Gupta Ega

    Sr. TA, Microsoft.

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