Sequence not progressing to the next step

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Posted on by K411

Hello all,

So I have a sequence set up in Dynamics to send out emails to clients automatically, if they click the link then it creates an activity for me and if no lonk is lick then its suppose to wait a few days and send them another email. However the "no" section (if link is not clicked) is not being progressed to. I ahve to go into sales accelerator and complete the first activity. Can you tell me what is wrong here? I have over 200 leads and I'm currently having to manually go through and click next step on all of them. I cant mass "next step" either.

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K411 15 on at

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RE: Sequence not progressing to the next step

This does not exist in my power automate tenant. I'm not sure why
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RE: Sequence not progressing to the next step

Hi K411,

You can refer the following link to check how to create adaptive sequences:

Use adaptive sequences to define conditions (Sales Premium) | Microsoft Docs

And could you provide some related screenshots about your sequence.