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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Retail statement issue
Microsoft Dynamics AX (Archived)

Retail statement issue

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Posted on by Community Member

Dear All,

can anybody give the root cause and solution for the below issue.

This is the issue while posting the retail statement.

Issue: there are 1 product or barcodes that are not registered

Thanks inadvance for early response.

Best Regards

JAN

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi Jan,

    make query to compare between retailTransactionSalesTrans, join to table InventItemBarcode make sure barcode id from the item is same.

    or

    try to debugging class RetailStatementPost.

  • Suggested answer
    jgracak Profile Picture
    jgracak on at

    Hi,

    Did you check the inventory transactions that will be included in the statement posting? We had a similar situation when a transfer/purchase order was left hanging for the store, the registration was not completed. Try to finish all purchase/transfer orders for the store and update the inventory with the "Post inventory" batch job in Retail.

    Kind regards,

    Josip

  • Suggested answer
    Syed Wajid Ali Profile Picture
    Syed Wajid Ali 25 on at

    Try This Query

    Find out Missing Barcode at Head office warehouse.

    SELECT dbo.RETAILTRANSACTIONSALESTRANS.BARCODE from dbo.RETAILTRANSACTIONSALESTRANS where dbo.RETAILTRANSACTIONSALESTRANS.BARCODE not in (select dbo.INVENTITEMBARCODE.ITEMBARCODE FROM dbo.INVENTITEMBARCODE) group by dbo.RETAILTRANSACTIONSALESTRANS.BARCODE

    Might be some barcode were edited or delete. create New Barcode for the products then pot.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Krishna,

    Open that Retail Statement, under Inquiries section on the top, click the Products not found. And then click update in the pop up form. Then try again to post it. Thanks.

    Yi Ling Liu

  • gulammusthafa2013 Profile Picture
    gulammusthafa2013 115 on at

    resolved thanks 

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Yes it's worked thanks.

  • SAMR Marianna Profile Picture
    SAMR Marianna 15 on at

    HI!

    do you know if there is a way to deactivate this standard check item-barcode association?

    thanks in advance

    Marianna

  • Nilesh Chourasia Profile Picture
    Nilesh Chourasia 67 on at
    Hi , 
     
    I faced the same issue ,and by following the below solution of "Retail Statement, under Inquiries section on the top, click the Products not found. And then click update in the pop up form. Then try again to post it." It is still not allowing me to post the statement, Is there any other work around to get this done?

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