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Service | Customer Service, Contact Center, Fie...
Answered

Enable Quick Book doesn't allow selection of date over 2 months

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Posted on by 11,323

QuickBook.gif

I have Quick Book enabled and the user is only allowed to select dates in the next 2 months. In this case May and June. If I want to select a date in July it will not allow me.

Is this normal behaviour? Can I change this in anyway?

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  • Verified answer
    Lindsay Marrin Profile Picture
    40 on at

    Hi Thomas - yeah that's normal, the search window defaults to 60 days from today. You can add search start and search end dates to the resource requirement or requirement group to see more.  

    pastedimage1622171918003v1.png

  • Thomas David Dayman Profile Picture
    11,323 on at

    You are right, Lindsay.

    I added a future date in the 'To Date' field on the Resource Requirement then it allows users to select more dates in the future

    However the user will need to keep selecting future dates in the calander so the more months will appear.

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