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Finance | Project Operations, Human Resources, ...
Suggested Answer

Security roles - circular reference issue

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Posted on by 322

Hi,

I am trying to add a sub-role to a custom role, but I get the following error:

pastedimage1670932283031v1.png

Any suggestion for how I can solve this issue?

I have the same question (0)
  • Suggested answer
    NikolajSorensen Profile Picture
    1,816 on at

    It seems like the role is already added to your custom role, perhaps through another subrole reference.

  • Gaute K Profile Picture
    322 on at

    No, "Self-service employee" does not have any parent roles. Neither is it assigned to any users, so that is not the problem

  • NikolajSorensen Profile Picture
    1,816 on at

    Can you share details about the configuration you have made?

    Preferably screenshots showing the relations.

    I have only seen this error in relation to scenarios where the same role is referenced more than once through subrole assignments.

  • Gaute K Profile Picture
    322 on at

    pastedimage1671007433146v1.png

    This is the role I am trying to add a sub-role to. The "Company name Employee" role is a sub-role for every other company role. 

    I tested, and I am actually not able to add any sub-role to this role. I receive the same error-message when I try to add any sub-role...

    Does anyone know how to solve this issue?

  • Suggested answer
    NikolajSorensen Profile Picture
    1,816 on at

    Can you show which parent roles this employee role is assigned to?

    It could be a circular reference between the parent roles, where one parent role is used as a subrole in another parent role as well.

  • André Arnaud de Calavon Profile Picture
    306,725 Super User 2026 Season 2 on at

    Hi Gaute,

    I do see two roles related to a third-party product Exflow. Have you checked the contents of those roles?

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