web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Use CRM reporting extention with Power BI reporting services

(0) ShareShare
ReportReport
Posted on by 10

Hi all,

I have a customer with a CRM 2016 on premise.
Everything was working fine untill we did a export/import database to our Quality environment and noticed the CRM server was saying the Reporting Extention wasn't installed on the report server.
After looking through it, we discovered another partner upgraded the SSRS to Power BI reporting services without our knowledge...

I've looked through as much documentation I can find and can't fnd any requirement stating Power BI reporting services is supported. It all mentions SQL Server reporting services.
My question is:

Does anybody have any experience with this?

Thanks in advance!

Tim

I have the same question (0)
  • Suggested answer
    saurabhtiwarii Profile Picture
    on at

    Hey Tim,

    Yes, you won't be able to resolve this error unless CRM reporting extensions are installed and configured on one of the available SSRS instance on the local network.

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/install-dynamics-365-reporting-extensions-command

    Also, any life-cycle operations like import or create a new org on the CRM deployment would fail due to the absence of reporting extensions so anyways, we would need to bring one SSRS instance where the CRM Srs data connector set up can be installed.

    I am aware that Power BI desktop client works with OAuth which is basically a delegated authentication framework. Power BI can connect with Dynamics 365 CE on-premises using OAuth however, this would require you to enable OAuth Configuration on CRM server and register the Power BI client app on ADFS server.

    Yes, it has not been documented yet with Dynamics 365 CE on-premises however since we know that Power BI and Dynamics 365 supports OAuth, this configuration should work with on-premises deployments with IFD.

    One of the partners experience with Power BI client app set up with Dynamics 365 CE on premises is here ::

    https://www.cobalt.net/connecting-power-bi-microsoft-dynamics-365-premises/

    I
     believe in your case the SSRS has been migrated to Power BI online cloud service and the options that I can think of for the cloud users consuming Power BI services to fetch CRM on-premise data would be through Power BI on-premises data gateway or Power BI Desktop client (Bring multiple data sources). I have not tested this gateway connector yet but I am sure that this would connect with on-premises SQL services which holds CRM data.

    https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-onprem-indepth

    Please mark my comments as answered if this helps. 

    Thanks,

    Saurabh

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans