$0 Cash Receipt

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VERY new to system. Trying to create a $0 cash receipt. Amazon will "pay" an invoice yet offset those invoices using credit memos. Therefore, need to book both the "payment" and the various credits. The Cash Receipts Journal lets me apply my credits to my invoices, however, when attempting to post, the Amount can not be value of $0.

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Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

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If you have credit memo, you can apply the credit memo to the invoice. There is no need to have cash receipt.

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Community Member on at

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Thanks, Teddy! Unfortunately, I need more specifics. Again, VERY new to system - NAV 2018.

To be clear, I have both Sales Invoices and Credit Memos posted. I need to use my credit memos to offset my posted sales invoices. I have been unable to find out where to perform this task.

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I Gusti Made Ari 3,600 on at

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Check below link and go to section "To apply posted customer ledger entries" :

docs.microsoft.com/.../receivables-how-apply-sales-transactions-manually

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Community Member on at

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Thanks, all. I was able to figure this out using the Help feature! Go figure. Lol!

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