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$0 Cash Receipt

Posted on by Microsoft Employee

VERY new to system.  Trying to create a $0 cash receipt.  Amazon will "pay" an invoice yet offset those invoices using credit memos.  Therefore, need to book both the "payment" and the various credits.  The Cash Receipts Journal lets me apply my credits to my invoices, however, when attempting to post, the Amount can not be value of $0. 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: $0 Cash Receipt

    Thanks, all.  I was able to figure this out using the Help feature!  Go figure.  Lol!

  • I Gusti Made Ari Profile Picture
    I Gusti Made Ari 3,590 on at
    RE: $0 Cash Receipt

    Check below link and go to section "To apply posted customer ledger entries" :

    docs.microsoft.com/.../receivables-how-apply-sales-transactions-manually

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: $0 Cash Receipt

    Thanks, Teddy!  Unfortunately, I need more specifics.  Again, VERY new to system - NAV 2018.  

    To be clear, I have both Sales Invoices and Credit Memos posted.  I need to use my credit memos to offset my posted sales invoices.  I have been unable to find out where to perform this task.

  • Verified answer
    TeddyH Profile Picture
    TeddyH 12,861 Moderator on at
    RE: $0 Cash Receipt

    If you have credit memo, you can apply the credit memo to the invoice. There is no need to have cash receipt.

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